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At Viora, we ensure your order arrives elegantly and on time.

• All Emirates of the UAE (no international shipping).
  
• 1 to 2 days after preparation. Please place your order at least 48 hours in advance.
  
• Delivery between 2 PM – 10 PM.
  
• Free delivery within the UAE with no hidden fees.
  
• Orders can be delivered directly to the recipient without showing prices.
  
• In case of any delay, we will contact you immediately.

At Viora, every order is prepared carefully based on your preferences.

We accept exchanges only in cases of product errors or receiving a different item.

• For personalized orders, no exchange after confirmation.
  
• Contact us within 24 hours of delivery with clear photos.
  
• Item must be in its original condition and unused.